Computers and modern gadgets

A computer mouse is a familiar and indispensable accessory for any user of not only a PC, but also a laptop or tablet. Any problems with it can interfere with your work or rest.

But, if a computer mouse suddenly stops working, this is not a reason to throw it away and go for a new one. You can try to find and fix the problem yourself.

Causes of mouse problems

The reasons can be of two types - hardware (mechanical) and software. The first includes all possible mechanical damage to the mouse itself, wire, plug and socket, unreliable contact, contamination, as well as static voltage that can affect the operation of the device.

Software problems include problems related to drivers (their absence, outdated versions), malware, software conflicts, and malfunctions in the operating system.

Mouse hardware problems

First, you should check the integrity of the device itself and the connection. If you dropped or splashed liquid on your mouse, this could be the problem. But even if you are sure that there was no mechanical damage, inspect the case and cable of the device. Make sure that nothing interferes with the operation of the optics. Check the battery of your wireless mouse.

If it's a USB mouse, try plugging it into a different port. It will be more difficult with PS/2, since the system unit usually has only one slot for it. But if there is another computer at hand, check whether the mouse will work there.

By the way, checking the mouse on another computer will allow you to determine with almost one hundred percent accuracy whether the problem is in the computer or in the accessory. You can test another mouse with this computer in the same way.

Inspect the socket on the system unit for dust, liquids, and other contact obstructions. Make sure the mouse or Bluetooth transmitter plug fits snugly but without force.

Thoroughly clean the connectors from dust and wipe the contacts with a match and a thin layer of cotton wool soaked in alcohol or use other available means.

Carry out work on cleaning the connectors only after unplugging the system unit from the outlet or removing the battery from the laptop, since even when turned off, voltage may be supplied to them.

If the connectors are oxidized, it will not be possible to completely clean them with alcohol. Repeatedly insert and remove the mouse plug into the oxidized connector until the contacts are rubbed clean.

If the problem is not detected during external inspection, the problem may be due to internal damage to the mouse. Carefully open the device case and inspect whether the contacts have come loose somewhere.

It could also be a broken wire (you can test it with an ohmmeter) and feel the wire along its entire length. This will allow you to find the break point and repair the cord.

If the mouse generally works, but the keys become stuck, often accompanied by a double click when pressed once, then you need to carefully disassemble it, clean it and bend the contact plate in the microswitches under the buttons.

If the wheel on the mouse begins to act up, which often causes reverse scrolling and weakening of the cutoffs, then you need to rinse its mechanism several times with alcohol and drop a little machine oil into it.

In most cases, this is enough and the wheel will work for a long time. But, do not rush to assemble the mouse and check its operation. If the wheel mechanism is very loose, you can gently tighten its metal frame just a little with pliers. Be extremely careful; if too much pressure is applied, this mechanism may break.

It also happens that the mouse cursor begins to move across the screen on its own. This usually means that the electronic mouse controller has started to malfunction. In this case, the problem can be solved mainly by replacing the mouse and nothing can be done about it. But don’t rush to write off the mouse as scrap, perhaps it will work fine on another computer, it happens. In addition, such problems can be caused by the mouse pad, try how the mouse will work on a clean white sheet of paper. If it’s ok, then change the rug, preferably to a plain one without patterns.

Mouse software problems

If the mouse is intact and works with other devices, then the problem may be in the software part. You can absolutely say this with confidence if another mouse behaves the same way on your PC. But there are exceptions when failures in the software appear only with a specific mouse.

One of the signs of software problems may be spontaneous movement or, conversely, a delay in cursor movement, as happens with problems with the mouse controller. In this case, it is difficult to distinguish a hardware failure from a software one. But, if hardware problems are not confirmed, then proceed to identifying software ones.

If you installed some programs and updates before the mouse failed, then the problem is almost certainly in them. Try removing them or, if possible, temporarily disabling them.

Be sure to check your computer for viruses and malware. For these purposes, I recommend using the free utility “Kaspersky Virus Removal Tool”, the latest version of which can be downloaded from the official website of the anti-virus laboratory.

If the mouse does not work at all, then go to the device manager and check whether the computer sees the mouse, USB controllers, and there are no unknown or error-prone devices.

If the device is not recognized, the descriptor request failed, or something similar, then follow these steps:

  1. Disconnect all peripheral devices, briefly unplug your PC, and after booting up, connect the mouse and check its operation. Some devices such as external drives, modems and some other (possibly faulty) devices can overload the USB ports with power and the mouse begins to malfunction.
  2. If the device is displayed with an exclamation mark, then go to the properties of this device, select the “Driver” tab and click the “Roll Back” button (if it is active) or “Delete”. Then, from the Action menu, select Update Hardware Configuration.
  3. You can delete outdated records about previously connected equipment (flash drives, modems, etc.). They often interfere and lead to failures of devices connected to USB. To do this, go to the View menu and select Show hidden devices. Find and remove everything you connected to the USB connectors. Don’t worry, the next time you connect, the desired device will be detected and installed again, and the problem with the mouse will disappear.
  4. If the problem with driver rollback and removal of old devices does not go away, then try updating the drivers, especially for USB controllers. I recommend using the free Driver Booster utility for this.
  5. Check your power settings. This problem usually occurs on laptops - to save energy, they turn off power to ports that have not been functioning for some time. This can be corrected in the system settings. Go to “Power management” – “Configure power plan” – “Change advanced power settings” – “USB settings”. In different versions of Windows, you can access the power settings in different ways; detailed information on this topic can be found on the Internet.

Wireless mouse problems

Most often, problems with the operation of a wireless mouse are due to a low battery. This is mainly expressed in loss of connection, spontaneous shutdown or jerky operation of the mouse.

Even if you bought and installed a new battery, there is no guarantee that it is of high quality. It is advisable to check it with a voltmeter. The voltage should be 1.3-1.5 V, otherwise lack of power can lead to problems and the battery needs to be replaced.

Problems with the operation of a wireless mouse can also be caused by poor location of the transmitter. For example, when connected to the rear connector of a PC, the signal may be greatly muffled by the metal case. Connect the transmitter either to the front panel of the case or via a USB extension cable. In the latter case, the receiver can be placed on the table right next to the mouse. In addition, this will save battery power. Well, don’t forget to use the switch on the mouse (if there is one).

If after pulling out and reinserting the receiver into the connector the mouse does not work, then try repeating this procedure with the mouse button held down.

The problem may also be interference from the Wi-Fi router. Temporarily disable it and try how the mouse behaves. If the problem disappears, you will have to select a channel in the router settings on which Wi-Fi will not interfere with the mouse. First, try the most unloaded channels, which can be found using the Wi-Fi Analyzer mobile application.

If all else fails

If the search for hardware and software problems does not produce results, the mouse still does not work correctly, then make a backup copy of the system and install an absolutely clean one from the original image (since assemblies may contain tweaks that lead to various problems, including with the mouse).

If the problem appears on a clean system, then the problem is definitely in the mouse and it will have to be replaced. If installing a clean system solved the problem, then it’s time to set up your PC again; you will already have a clean Windows.

This way you can solve almost any problem related to the operation of the mouse. If you know other ways, write about them in the comments

The problem when the keyboard on a computer or laptop does not work is not uncommon. This situation is faced by both beginners and experienced users who have been working on a computer for many years. Let's figure out how to find a solution to the problem when the keyboard stops working, the keys stick or does not respond to pressing.

What could be the reasons for the breakdown and their solutions?

If the keyboard doesn't work

Windows is loaded, but the keyboard does not respond to your commands. There are only two reasons, hardware and software. Moreover, the first one occurs much more often, and is solved by simply replacing faulty equipment.

Checking the keyboard

So this happened: cursor doesn't move, the system does not respond to key clicks. First, we determine the type of manipulator you are using. Let's see through which port - PS/2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected using the so-called “hot method,” that is, while the computer is running, as there is a possibility of a short circuit.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - standard Windows utilities are also suitable. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

What to do if the keyboard and mouse do not work at the same time?

Why doesn't the keyboard and mouse work on my laptop? - This is another, fairly common malfunction, which happens quite often in the event of an unexpected failure in a south bridge laptop.

Very often the south bridge burns out in such a way that absolutely everything in the computer works except these above-mentioned devices.

But sometimes it happens that the laptop stops turning on altogether, or stops responding to the power button, precisely when the same south bridge in it burns out.


Wipe the rubber with a dry cloth, and the keyboard itself can be wiped with a damp cloth.

When disassembling the keyboard, it is important for novice users not to forget where all the keys were. In order not to get confused about the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when disassembling, you can put the keys on the table in the order they were or take a photo with your cell phone.


In case you need to update the driver, go to the Internet. On the manufacturer's official website we find the downloads section, where we find the name of your device model. Download the installation file for your operating system, and then double-click to install.

Non-standard reasons

It's good if System Restore is activated in your Windows. With this option, you will be able to select a date when the mouse was working normally and restore the OS to that point. You can also try to find out the source of the problem using the “Troubleshooter” built into Windows. Go to the “Control Panel”, click on the “Mouse” icon, use the Shift+Tab combination to go to the “Hardware” tab and launch “Diagnostics”. Use the Shift key to select answer options for the questions asked by the system. If this does not help, check your computer for viruses.

If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

Now you need to unscrew all the fasteners: that is, the screws.

Then very carefully remove the top part (along with the keys) and set it aside.

After this, we see the dirty surface of our keyboard film.

We take alcohol and a piece of cotton wool, begin to wipe the film, and at the same time clean out absolutely all “useless” minerals.

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If the keyboard does not work on a Windows 7 computer even after cleaning, then the problem is with the electronics!

Computer mouse failure can be diagnosed in various ways., but first you need to consider some points: if you find that the mouse has stopped working, Never disassemble it yourself! Experience suggests that there will be unnecessary parts that will never be useful to you again, like the mouse itself.

So let's figure it out what to do if the mouse stops working:

Check the installation driver or update it. When the mouse is first inserted into the USB connector, the computer searches for a driver. Sometimes the message “the device is not working properly” appears. In this case, you need to go to “Start”, then to “Control Panel” and click the mouse icon. There you can check the status of the mouse. Perhaps, by default or due to an error by program installers, the mouse is set to the wrong operating mode. Please read all signs carefully by checking or unchecking the boxes.

If your mouse suddenly stops working without any problems with the driver or installation, check the wire. To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case a contact appears. You, of course, can cover the discovered break with electrical tape, but it’s easier to replace the wire. It's easy and inexpensive.

Check your computer with an antivirus program. Often after such a check the mouse starts working. How do you know if viruses are causing your mouse to stop working? It's very simple: connect it to several USB ports one by one. In one case the mouse works, but in another it completely refuses. It shouldn’t be this way, especially since you can check their performance on a regular flash drive. If it accepts it, but the mouse does not, then the problem is in the device and not in the computer.

If the mouse fell, after which you discovered noise in it, which means it was seriously damaged. Do not disassemble it, as we already asked at the beginning. Take it to a mechanic, he will quickly fix it, unless very important parts are damaged.

But let's try to fix it ourselves, with. To do this you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin and, in fact, the mouse itself.

1. Turn the device over and find the screws that we unscrew to remove the case.

2. Having removed the housing, we carefully examine the wires, remembering them by color and location.

3. Carefully unsolder the wiring.

4. Cut off the bend in the cord. The bend in the cord is located near where the cord enters the mouse itself. We strip the wires and solder them back to the pins (there are only 4 of them).

5. Reassemble the mouse in reverse order. The probability of resuming work is 99%.

Anyway, If your mouse stops working, don't worry. Of course, it is much more convenient to work with than with a key combination. Some people don’t even recognize the touchpad, preferring a computer mouse. Try to painlessly diagnose any deviations in its operation at home, because often problems with a computer mouse are not so serious that you need to immediately take it to a specialist.

The most convenient way to work in a multi-window Windows environment is to use the mouse, or mouse, as it is commonly called. A couple of right and left key presses makes it possible to use all context menu commands, switch between tasks and manage system processes. Therefore, failure of the mouse can seriously complicate the user's work.

If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e.

when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive. If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the "down arrow" and Enter keys to select the "Shutdown" command and confirm the shutdown request by clicking OK. Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, reconnect it - perhaps the problem is a lack of contact. Turn on your computer. If the mouse works, it means you did everything right. The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before changing the connector - rebooting may help. If the problem persists, check the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are problems with the software. To identify the source of the trouble, alternately connect known-good mice to the computer via the PS/2 and USB ports. Usually you do not need to install special drivers - standard Windows utilities are also suitable. If no device works, most likely there is a problem with the software. Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “ Device Manager", then expand the "Mouse and other pointing devices" list. Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it. If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select “Safe Mode”. When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode. If your system has System Restore enabled, try selecting “Boot Last Known Known Configuration” from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try a different date. There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point. Windows OS has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. As a result, it may be possible to find out the reason for the malfunction. If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning. If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the “Hardware acceleration” slider one notch to the left and confirm by clicking OK.

Today it is impossible to imagine a modern person without a computer. We are happy when our “friend”, as the PC is called, works and does not create problems for us. For experienced users, fixing this or that problem is not difficult, but for beginners it is practically a disaster. Today we will try to solve one of them: “the mouse does not work on the computer.” Without it, the functioning of the computer is lost.

A manipulator (popularly simply a “mouse”) is necessary for comfortable control of a PC. It is much easier and more convenient to perform any operations with it than with just a keyboard. Ease of use - just one click on the right or left side of the key gives us the opportunity to execute all the necessary commands. And also the ability to switch between tasks and manage system processes.

In order not to complicate the work of beginners, you first need to eliminate the most popular and possible faults.

Reasons why the mouse does not work

1. Check the functionality of the mouse itself.

We reboot our PC - often not all processes start the first time.

Check its functionality on another computer.

If the model is wired (USB or PS/2), you need to check the integrity of the cable and plugs.

In the case of a wireless model, make sure the battery is charged.

If after these manipulations the “animal” does not work, then we proceed to the drivers.

2. Checking the availability and compliance of drivers.

They serve as a connecting bridge between the PC and the mouse. For further checking, if the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift + F10, arrows.

Go to " Control Panel" and select " device Manager».

Find the icon " Mouse and other pointing devices».

On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.

Click on it, our menu has expanded.

We'll see " HID - compatible mouse" Right-click and a menu will open that says “ Update driver».



Very often such a malfunction occurs, but it is not always possible to eliminate it using this method.

Then we do the following: we need to find drivers from the manufacturer ourselves, purely for our PC. In the search engine, we indicate the name of the company without the model, and add support. The official technical assistance website of this particular manufacturer will appear in the search results. You need to go and find the driver for the desired mouse model, download and install.

3. One of the mouse keys does not work.

Carefully disassemble the mouse and look inside.

The microphone (small button) may break off; if it cannot be repaired, we buy a new one.

A mouse not working on a laptop is a fairly common problem, the occurrence of which can be influenced by various factors. Today we will try to consider the maximum number of reasons that may affect the performance of a mouse connected to a laptop.

This article will discuss the main reasons for the malfunction of a mouse connected to a laptop, in descending order. Start checking from the very first reason and move further down the list - in the end, one of the methods should still help you.

Reason 1: mouse not working

First of all, you need to make sure that the mouse is fully functional by connecting it to another computer. The fact is that users quite often think that the problem lies in the laptop, although everything is much simpler - the connected mouse does not work.

If you are using a wireless mouse, replace the batteries; If you are using an optical mouse, the optics may have burned out, but the red color still remains on.

Reason 2: USB port not working

The second most common reason is a non-functional USB port. It's easy to find out - connect to another USB port. At the same time, you should make sure that the connection is not made to USB 3.0 (as a rule, it is highlighted in blue), with which some mice may refuse to work correctly.

You can also check the functionality of the USB port with another device connected to the computer using a USB cable.

Reason 3: driver installation failed

A more rare cause of the problem is the incorrect installation of mouse drivers. In this case, we will try to remove the existing drivers and install them again.

To do this, call the menu "Control Panel" , put the parameter in the upper right corner "Small Icons" , and then go to the section "System" .

In the left area of ​​the window, select a section "Device Manager" .

A new window will appear on the screen in which you will need to expand the item "Mice and other pointing devices" . Find an item "HID compliant mouse" , right-click on it and select "Delete" .

Once you've completed removing the drivers, disconnect the mouse from the computer, and then restart the system. After the download is complete, switch the mouse to the computer and wait until the system finishes installing the drivers. Check the functionality of the mouse.

Reason 4: software running on the computer

Some laptop manufacturers install special programs on their devices that limit the operation of the mouse or touchpad if both devices are connected and active. In this case, it’s easy to check - turn off the touchpad and see if the computer mouse works after that.

Typically, you can disable the touchpad using a special keyboard shortcut. Most often this is Fn+F9 . In your case, a different key (or key) may be used, so look carefully at the symbols.

If after this the mouse works successfully, then you need to find a program on your computer from the manufacturer, in which the mouse operation scenarios are configured. In this case, you need to configure it so that the mouse and touchpad continue to work simultaneously.

Reason 5: viral activity

Faced with the fact that the mouse connected to the laptop does not work, you need to suspect viral activity on the computer that is disrupting the normal operation of the operating system.

In this case, you should check your computer for viruses: using the function of your antivirus or a healing utility, for example, Dr.Web CureIt, but it will be better if you use several tools in turn to scan the system.

If viruses were found on your computer as a result of scanning, you should eliminate them and then restart your computer.

It is quite possible that after eliminating the viruses, the problem will not be solved. Here you have two solutions - perform a system restore to the moment when the mouse connected to the computer worked normally, or reinstall Windows.

In the first case, you will need to go to "Control Panel" and by setting the parameter "Small Icons" , select section "Recovery" .

In the next window, open the section "Run System Restore" .

Select a suitable restore point from a time when there were no problems with your computer. The duration of system recovery will depend on the number of changes made since the day the rollback point was created, but immediately be prepared for the fact that you will have to wait a long time. Once the restore is complete, all aspects of the system will be returned to the selected point, with the exception of user files and possibly antivirus settings.

Reason 6: Mouse is disabled in BIOS

In this case, you need to enter the BIOS and check if there is a setting in it that disables the mouse.

Once you enter the BIOS, you will need to find an option whose name is related to the mouse or USB. It may be called USB Mouse Support, Legacy USB Support, USB Mouse Function, USB Legacy Mouse Support etc. You need to make sure that the status is set next to the parameter responsible for mouse activity "Enabled" , which indicates mouse activity at the BIOS level. If you see "Disabled" , you will need to change the status and save the settings.

As a rule, these are the main reasons that can affect the performance of a mouse connected to a laptop.

From time to time, we all encounter the fact that at some point while working at a computer, a manipulator stops executing commands or does not follow them the first time. And if in the Linux OS the lion's share of operations can be performed using the console, then the Windows operating system is less friendly in this regard and is more aimed at working with a manipulator. Anyone who has encountered the problem that the mouse on a computer or laptop does not work immediately wonders what is the cause of the breakdown and whether it is possible to fix it on their own.

In some cases, it is possible to eliminate the cause on your own, and the manipulator continues to serve for a long time. In other cases, you have to visit the store unplanned and based on the technical characteristics.

It is no secret that computer mice have different interface connections (Bluetooth, Wireless, USB, PS/2), as a result of which they are conventionally divided into wired and wireless types. That is why there are general and individual problems for each type of manipulator.

Problem #1. The computer mouse has stopped working or is unstable.

If the manipulator uses a USB interface for connection, then first use another USB port. Computers with an operating system installed more than three years ago may have problems with the USB controller at the software level. In addition, on long-installed operating systems, a conflict may arise between devices (system resources are taken away from each other).

If, after connecting the manipulator to another USB connector, it works normally, then the problem is most likely related to the unstable operation of the USB controller. In some cases, you will have to purchase an expansion controller (PCI adapter).

If your mouse is connected via a PS/2 interface, then the above method will not work for you, since there is only one on the motherboard.

In addition, using the keyboard, if necessary, you can reinstall the manipulator driver. To do this, press the Win+R key combination and in the “Open” field write mmc devmgmt.msc and confirm the action by pressing “Enter”.

After this, the “Device Manager” window will open. Click on the horizontal tab button (Tab) to activate hierarchical list selection. Next, using the “Down” cursor arrow, go down to the “Mice and other pointing devices” item. To expand the list, click the Right cursor arrow. The mouse you connected to the computer will be displayed here.

Using the cursor arrow, select your manipulator and click the “Context Menu” button (a list with a cursor is drawn on it - located near the right “Ctrl”). In the menu that opens, click on the “Delete” item. After this, restart your computer (laptop) and after the next boot, the Windows operating system will re-detect the device and install the driver for it.

Problem #2. The computer mouse cursor twitches or does not stand still. Does not allow you to accurately point to the desired object.

Typically, this behavior is due to the fact that the manipulator sensor is clogged with small particles of sawdust and dirt. In this case, remove the blockage from the surface of the built-in sensor with a cotton swab or soft cloth moistened with alcohol. If you use a desktop surface instead of a rug, then this may also be the cause of the above problem. Firstly, most budget mice are reluctant to work on polished and glossy surfaces, and secondly, for some users it may not be clean enough.

Problem #3. The button on the manipulator does not work every time or does not work at all.

I have already encountered a similar problem more than once and for some reason the right mouse button does not work all the time, the number of clicks on which is several times less than on the left. In this case, this problem occurs not at the software level, but at the hardware level. The mouse stops responding to commands due to the failure of the microbuttons, since they have a limited click resource. Sometimes they stop functioning due to strong pressure or because dirt has gotten into the manipulator body and they begin to stick.

In the first case, with certain knowledge and skills in working with a soldering iron, you will also need an appropriate microphone to make the replacement, and in the second, you only need to clean the microbuttons. However, sticking of buttons due to dirt is extremely rare and most likely you will need an appropriate donor (another mouse) or a new microbutton to make a replacement.

Individual problems of computer manipulators.

A typical problem with wired mice is damage to the wire due to bending or squeezing. Conduct a visual inspection of the cable and, if damage is detected, connect and insulate the wires.

Wireless mice have one undeniable weakness. If the manipulator suddenly turns off, then the first thing you need to do is check the batteries with a tester and replace them if necessary. Not all users are friends with the tester, and therefore I recommend that owners of such wireless solutions keep new batteries in reserve. This way, you can always determine whether the problem is related to the power supply of the device. If the assumption is confirmed, then after replacing the battery you will be able to continue working, and if there is no confirmation, then in any case you will be able to exclude the primary cause and continue the search.

In addition, wireless keypads can conflict at the radio frequency level with other devices located nearby. To determine whether there is a conflict between devices, temporarily turn off all devices that may cause interference (electromagnetic or radio frequency interference). Sometimes a nearby router can have a similar effect on a computer mouse.

Finally, try not to let your mouse fall off the table surface. They are very sensitive to various impacts. It’s good if the manufacturer used high-quality components for his manipulator and paid special attention to the assembly process. In this case, the computer mouse will survive a fall from the table normally, otherwise it will break down.

The first reason the mouse does not work is an OS problem. Most often, this problem can be easily resolved by simply rebooting the laptop. If rebooting does not help and the mouse no longer works, then you should check the status of the drivers that are responsible for its operation.

This is done very simply.

  1. My computer
  2. Properties
  3. Equipment
  4. device Manager
  5. Mice and other pointing devices

If all the drivers are working correctly, then in point 5 you will see the name of the manipulator, and if you see a yellow rectangle with an exclamation mark inside, then the drivers are not working properly. This problem can be solved by simply downloading a new driver or installing it from disk.

Why the mouse does not work on a laptop: characteristics and reasons

Before we find out why the mouse on a laptop doesn’t work, let’s first look at what types of mice there are and how to fix them.

Touchpad (touchpad)

The touchpad is characterized by 2 types of operation

  • Touchpad works intermittently
  • Touchpad doesn't work at all

I will tell you about each situation in more detail. So, while the touchpad is operating, the following problems arise: poor response to commands given by the user; The cursor moves unevenly; The cursor temporarily disappears from the screen.

Simply wiping the touchpad will help get rid of this problem. The likelihood that it is simply clogged with dirt is quite high. Simply wipe the touchpad with a damp cloth. You can start working only after the touchpad has completely dried. Problems with the touchpad can also occur when you work at the laptop with wet hands.

There are also cases when the touchpad does not work correctly due to incorrect settings. In order to reconfigure the device settings, you need to open the “Control Panel” tab and select the “Mouse” item in it. Through error and trial, you can optimally configure the touchpad to suit your needs.

Often, each specific touchpad model comes with a “native” driver. You should not neglect its installation, trusting a set of standard drivers.

But what to do if the touchpad does not respond to user commands? Most often, this problem occurs due to the touchpad being disabled. Disabling can be either intentional or arbitrary. You can enable the touchpad using the following methods:

  • Use the key combination – Fn + function key F1-F12 (The choice of key depends on the brand and model of the laptop);
  • Check the on/off button if your laptop has one;
  • Use special utilities;
  • In some laptops, when you connect a second pointing device, the touchpad turns off, so try.
  • Enable device support in the BIOS – value Enabled for the Internal Pointing Device parameter;

If all the methods I mentioned above did not help you, then this is a hardware failure. You won’t be able to repair the touchpad on your own, so I advise you to go to a service center. The service center will carry out repairs not only efficiently, but also efficiently.

Wired mouse

A wired mouse is a slightly outdated device that is used less and less these days.

If such a mouse does not work on a laptop, try connecting it to another laptop or PC. If the mouse does not work on that computer, then you should buy a new mouse. But if the mouse works, then the cause of the problem should be looked for directly in the laptop.

What to do if the mouse on your laptop does not work and replacing the mouse does not give any result:

  • Connect the device to another USB port;
  • Reboot your system
  • Check drivers
  • Remove the mouse from the system and reboot. When you turn on the laptop, the OS will be reinitialized and recognized;

Mechanical problems are not worth solving; it is better to buy a new device.

Wireless mouse

A wireless mouse is used most often in work today. But what to do if the mouse on your laptop stops working? Below I will tell you about problems that can prevent the mouse from working normally.

  • Batteries. If the mouse cursor moves normally across the screen, and then suddenly “freezes,” then you should first check the batteries, and if necessary, replace them with new ones. To extend the operating time of a wireless mouse. It’s better to put not batteries in it, but;
  • If the mouse periodically freezes, try turning off the mouse and then turning it on.
  • Try connecting the receiver to a different port;

If the mouse does not respond to any of the manipulations at all, then it is generally worth replacing it with a new one.

In this article, I told you why the mouse does not work on a laptop and about the main problems and ways to solve them for pointing devices that are used on laptops. I hope that the information above is useful to you and will ensure that your mouse lasts longer. All the best!

With UV. Evgeny Kryzhanovsky

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