All Runet users, from children to the elderly, have had a personal page on the VKontakte social network for many years. Some see this as a great way to communicate with friends and family; for some, VKontakte is a way to earn money or, on the contrary, relax by watching movies online and listening to their favorite music.
Unfortunately, not a single social The network in the world cannot work without possible errors, breakdowns and other troubles. This is sometimes very frustrating for users who, for example, want to relax a little while listening to their favorite songs. But it often happens that suddenly an error occurs when loading an audio recording. It's funny, but people react very differently to this situation. Some people start looking for reasons from their computer: clearing the cache, removing certain filters, etc. Others are overcome by outright panic, which forces them to write to the support service. Well, the third type agrees to simply wait until the disappointing message “an error occurred while loading the audio recording, try refreshing the page” disappears. Each user in this situation is right in his own way, but in any case there are a couple of general recommendations for such a case.
1. Be sure to check for an updated version of Adobe Flash Player on your computer. Very often this is where the whole problem lies. Often, if an error occurs while loading an audio recording, it is the unupdated Flash Player that is to blame.
2. The most common but sometimes effective method may be to use another browser or completely restart the computer. By the way, if an error occurred when loading an audio recording in only one browser, it may be worth reinstalling it or updating it to a more modern version. If this does not help, check its compatibility with your device.
1. One of the main reasons may be slow Internet speed, which simply does not allow the VKontakte playlist to play well and without errors. On special online resources you can check the speed of incoming and outgoing traffic or consult with your provider by phone or online support service.
2. It happens that users, trying to protect their computer, install anti-virus programs. This may also be the answer to the question why an error occurred when loading the audio recording. VKontakte is a popular social network. a network that many programs mistake for a malicious site without good reason, and this ban can only be canceled using the anti-virus system settings.
3. It also happens that the settings of your operating system may not accept some files that the computer has to deal with. Check thoroughly all the specified sound settings and the compatibility of all drivers. Usually this takes very little time, but the result is not long in coming, and soon the music begins to play again without any problems in normal mode.
1. And the sixth reason, which we, ordinary users, unfortunately, cannot influence, is problems with the site servers themselves, because they store very large amounts of information, which is sometimes difficult for technology to cope with. Do not rush to contact support, as most likely they have already been notified and are trying to correct all errors and inconveniences as quickly as possible.
It’s very good if you solved the problem when an error occurred while loading an audio recording. Remember that this is the most common, very small problem that should be correctly solved once, put an end to it and forget it forever!
Hi all. Today we will discuss the problem of the world famous social network “VKontakte”, namely, we will talk about an error with audio playback. The error message looks like this: “An error occurred while loading the audio recording. Try refreshing the page." Moreover, on some songs the window pops up, but on others it doesn’t. Here is a screenshot of this problem:
As the article progresses, we will look at possible reasons, and then we will tell you how to correct the situation.
Users describe the most common problems:
To avoid confusion, follow all recommendations in order.
As far as we know, the VK Saver plugin has not been updated for a long time, other extensions for saving video and audio in a contact can also cause a conflict, the contact is updated, and the developers do not have time to update the extensions. For this reason, we recommend turning them off first.
The second step is to check the network connection protocol, for this:
The above methods always help, but there are people who use old versions of Windows, browsers and not updated software. Do not forget to periodically update system components and software.
For those who want to “Dance with a tambourine” - here are other options suggested by users:
In the security settings set ‘
Use a secure connection."
If the problem was a conflict with the IP address, install a VPN plugin for Chrome, for example TouchVPN - it is completely free and does not contain advertising. Download here: TouchVpn. There are similar add-ons for other browsers.
I hope you have sorted out the problem. An error occurred while loading the audio recording, try refreshing the page, following the tradition of the YouTube video on this topic:
Quite recently, a musician I know (who simultaneously plays the role of DJ and singer in one not very large cafe) once again complained that he did not have music playing on the VKontakte social network. I decided that one of the staff had again messed with the browser settings/plugins on his laptop and promised to come by soon.
A couple of days later, I stopped by a cafe and looked at his laptop. I cleaned it of excess garbage, checked startup, then in Google Chrome plugins, I saw “VKOPT” disabled, deleted it, checked the music. Looks like he's playing. They thanked me and I went on about my business.
But it was not there. The next day, or even the evening of that, the musician called me again and again complained about the same problem. But this time I saw the error text: “An error occurred while loading the audio recording. Try refreshing the page."
After trying several options to fix the error, I started searching for information on the Internet. I came to the conclusion that perhaps the problem is not in the computer, but in the network itself (the Internet). It’s quite easy to check this: I found a song that does not play on VKontakte on my laptop (some of the songs played normally), connected to the local WiFi from my phone, found this song and tried to play it. “An error occurred during playback” - this is how the mobile application responded to me. But as soon as I disconnected from WiFi and connected to 3G, the song loaded and played normally.
It became clear that the problem was with the Internet provider, which provides Internet access in this cafe. I started searching for a solution online. I found that I need to follow the link vk.com/settings?act=security, and in the “Protection of transmitted data” subsection, check the box next to “Always use a secure connection (HTTPS)”.
But, to my surprise, when I clicked on the link, I did not see such an item. He simply wasn't there. I thought that perhaps VKontakte had made another update and the item was removed or moved, but it was not there in other sections of the settings either. Then I re-read all the information that I found on the topic and saw that this checkbox does not help some and in this case, you need to contact your Internet provider, but VKontakte support can help in resolving this issue.
I wrote to support, described my problem and the solutions that I see.
This is what they answered me:
Only after seeing the support response, I realized that the key point is to follow the link with https://.
By following the link
In contact withloading error, troubleshooting
When trying to log into the VKontakte social network, users may be deprived of this opportunity due to an error. The pop-up window usually indicates the error number and a small text to help diagnose the problem. In contact withloading error can be eliminated using standard Windows tools.
If the site does not load on VK, then first you should check whether there is internet. If available, try to solve the problem by accessing the vk.com website from another browser. A positive result indicates a problem with the program that needs to be cleaned or reinstalled. Sometimes you just need to wait a while due to a reboot of the VKontakte server, which happens extremely rarely. VKontakte has encountered an error for another reason, namely, the specified login and password are not accepted. You need to make sure that you entered them correctly. However, if this notification is repeated, then your account has been hacked (we will tell you what to do in this case) and your data has been changed. Availability of the page is also returned by phone number. High-quality and inexpensive promotion on VKontakte is available at link .
To do this, click on the “Forgot your password?” link, then indicate the phone number to which this page is registered. After clicking on the “Next” button, you need to reproduce the designations from the picture and confirm whether this is your page. Having received the code by phone, enter it in the specified field and click “Change password”, which is what you should do. To avoid hacking, install an antivirus if you don’t have one, or keep it updated. In addition, if as a result of your search you find the vkontakte.exe program on your computer (this is a fake program that contains errors and has come to you), then delete it. In addition, you should edit the host file, which has apparently been modified by the virus. You can get likes for photos and posts on VKontakte by ordering this service .
You will need the etc folder. A quick search is performed by entering the following entry into the address bar of Explorer - C:\Windows\System32\drivers\etc. There is a hosts file that can be opened using Notepad, one of the standard programs. Except for line 1127. 0.0. 1localhost, you can delete everything and save the file. If saving is not carried out, first select “Properties”, then “Security”. After that, click “Change”. In the new window, check all the boxes in the “Allow” column and click “Apply”. Now you can edit the hosts file and save it. After this, the access rights should be returned to their place for security reasons. After these steps, you need to restart the computer - and access to VKontakte is free. If VKontakte does not open, you can find additional information.
Audio recording errorIn contact with
At least once you could see the message “An error occurred while loading the audio recording” in the window. To do this, you need to refresh the page by clearing the cache (F5 key or Ctrl+R combination) so that audio recording errorIn contact with was eliminated. If In contact withwrites an error, then you now have enough information to eliminate it. You can add subscribers with high-quality accounts to the VKontiakte group on this
Sometimes users encounter problems playing audio recordings on the Vkontakte social network.
In this manual, we will look at the main reasons why problems arise and methods for solving them.
If you access VK through a personal computer, this means that you use a browser to view sites, and additional programs that ensure correct work with multimedia. As you understand, with each of these components, trouble can happen.
To diagnose the problem, you need to check all the points.
If you can’t play VKontakte music, try running the audio file from any other location. The easiest option is to open “My Computer”, then the “Music” section, and there is the “Music Samples” folder. Here we find and open any file.
If the sound starts to play through headphones, speakers or the built-in speaker, then we have ruled out a problem with them. The opposite situation, when there is no sound, indicates problems with the output device.
Here we must take a number of preventive measures:
At this stage, we must make sure that the devices for playing sound are working correctly, or identify a problem with them. And fix it.
If there are no problems with the computer and sound devices, check the browser.
If you look at it, there can only be 4 main problems at this stage:
Let's go through each of the points.
This problem is extremely easy to diagnose. Just open your browser and try to go to a site that is guaranteed to work. The Yandex or Google search engine is good.
We enter the URL in the browser and try to open it. If you succeeded in logging in, it means the Internet is working and there are no problems connecting to the network.
We check the functionality of the Internet connection - if the sites open, then everything is OK The opposite situation indicates that there are problems with the connection. We try to reboot the router and check the network settings. If it doesn’t help, it’s a good idea to call your provider and find out if there are any problems.
A very useful operation. Speeds up the program, and sometimes solves the problem with playing music files on VKontakte.
The process will be analyzed using the Mozilla Firefox browser as an example. For others it is done by analogy.
Open the menu in the upper right corner of the program window. There we select the "Settings" item. Then the "Privacy and Security" tab. Here we find the “Cookies and site data” block and click the “Delete data” button. The next step is to select what you want to delete. And clear the contents by clicking on the "Delete" button.
Don’t forget to confirm the operation and try to turn on music on your VK page.
This is a software product that provides some functions for working with multimedia data. It should always be installed. And it is advisable to have the current version.
Just go to the official download page using the link:
https://get.adobe.com/ru/flashplayer/
And click on the "Install Now" button there.
Update Flash Player from the official Adobe website Then install the software, restart the browser and check audio playback.
My advice to you. If you observe incorrect behavior in the operation of your computer or programs, do not be lazy, download an anti-virus utility and check for malicious files. Most often, there is a problem with logging into VK, pictures and videos, music files do not work, precisely because of a virus infection.
https://free.drweb.ru/download+cureit+free/
Download, run and check.
If threats were found, we eliminate them. Then we go listen to VKontakte music without the Internet. This is also possible.
There will be slightly fewer possible problems here. As well as solution methods.
Most often, users use the official application. For all its functions to work correctly, you must have the latest updates.
Your phone may not download them automatically.
He needs help. Launch the Play Market client. Open the menu and go to the “My applications and games” section. Here we find the VKontakte client, and click the “Update” button opposite it.
As you probably know, VKontakte has a limitation that allows you to listen to music on your phone in the background, only 30 minutes a day. After that it stops playing.
You can continue listening only with your phone screen turned on. There are a number of tricks that allow you to listen to music on VK without restrictions, but we’re not talking about them now.
If you suddenly stop playing files, you should check whether the daily limit has expired.
As in the case of a desktop computer, to properly play music from VK on your phone, you must have a good Internet channel. Check your connection.
You can do this exactly the same way as we did in the first part of this instruction. Open any website in your browser that is guaranteed to work. If it works, there is Internet.
Remember that the network connection indicator in “h” or “E” mode does not provide the necessary speed for the correct operation of multimedia files. Need 4G.
For normal music playback, you need a good Internet channel Here we come to the most interesting point. And the simplest one. Why, you ask?
Like any website, VKontakte is not immune from temporary disruptions. When they happen, users experience interruptions in logging in, loading data, and multimedia content. Including problems with music playback.
Malfunctions in the VKontakte social network may affect music playback There is good news. The VK team has very cool specialists. And they solve problems that arise very quickly. Small ones - within a few minutes. Very serious - a couple of hours.
So the advice here is very simple. You should wait for a while and then try running the music file again. The problems should have been resolved and you should be able to listen to your favorite recordings again.
