The package has been added to the site
This means that the parcel does not yet have any status either from the post office of the sending country or from the post office of the recipient country.
Information about the parcel was received electronically
The seller assigned a tracking number to the parcel and registered it on the post office website. But I haven’t delivered the parcel to the post office yet.
It may take from 2 to 14 days before it begins to be tracked.
Received by mail
The parcel arrived at the post office, i.e. the seller brought it to the post office, where it was registered and sent to the recipient.
Transferred to customs
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.
Customs clearance completed, released by customs
If the parcel passes the customs check successfully, it will be sent to the destination country.
Left mail (Export)
Operation “Export” means that the shipment has been transferred to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item reaches the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for sending by cargo planes. For example, China and Singapore transport mail using cargo planes that can weigh between 50 and 100 tons. While the shipment is being exported, neither the sending country nor the recipient country can track the shipment online.
Delivery times for international shipments between export and import are not established (not regulated by documents). The delivery route is determined by the country of origin of the shipment, depending on existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in transportation times and the time between export and import operations.
Import
The parcel is registered in the country of destination. A period of 30 days between export and import is normal.
Transferred to customs
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Detained by customs
This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.
Customs clearance completed
This operation means that customs checked the shipment and returned it to Russian Post. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators.
Left MMPO (place of international postal exchange)
The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times for shipments within Russia begin to apply; they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery
Arrived at the sorting center / Left the sorting center
After leaving the MMPO, items travel through large postal sorting centers through the territory of the recipient country to their destination. At the sorting center, mail is distributed along the main routes of the country. The parcels are resealed in containers and sent to the delivery location, to the awaiting recipient.
Arrived at the delivery location
The shipment has arrived at the recipient's post office. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).
Dosyl. Submission.
Shipping - the parcel was sent to the wrong postcode.
Dosyl - we found an error and redirected the parcel to the correct address.
Sending parcels to Russia is a particularly painful problem, as there are often all sorts of delays in delivery, loss of what was sent, and a whole range of other problems.
Dear readers! The article talks about typical ways to resolve legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:
APPLICATIONS AND CALLS ARE ACCEPTED 24/7 and 7 days a week.
It's fast and FOR FREE!
In this regard, before using postal services, most citizens try to obtain as much information as possible in advance about how long various parcels take and how this process can be tracked.
In particular, many are looking for information about how long to wait for a parcel released by customs 102976 Sharapovo.
For example, you go to Aliexpress, after which you order the product you like, choosing the appropriate delivery service after paying the required amount.
To do this, just go to the “Delivery” section, which is located to the right of the image of the product you have chosen, and then select “Delivery to your country”, which will open a menu containing a complete list of available delivery services. In this section you can track the status of the parcel and its delivery to the desired point.
In addition, you can use the official website of the company that was chosen as the parcel delivery provider. Most often, such services provide the most detailed information about the state of the shipment and at what stage at the time of the request the delivery of the goods to the final addressee is.
The sorting center in Sharapovo is located near Podolsk and operates quite simply. For example, a person sends a certain product to Vladivostok.
Initially, this parcel arrives at the Podolsk sorting center, and only after that it goes to the regional post office.
After arriving at the territory of this institution, parcels are distributed into several flow lines:
During processing, parcels are automatically distributed into several compartments corresponding to the specific post office or area to which they are to be delivered.
Today, cases of delays in shipments arriving from abroad are quite common, and according to statistics, approximately every third parcel is delayed.
In the vast majority of cases, this happens because the goods received exceed the permissible limit for the cost of the parcel, and also if a person has some problems with the documents for this cargo.
If the parcel was delayed during customs clearance, the wait to receive this cargo may drag on for quite a long period of time, and ultimately the person risks being left without a long-awaited purchase or parcel.
Today, you can without any difficulty find a complete list of goods that cannot be imported into Russia in accordance with current legislation. This list includes a fairly large number of items, ranging from all kinds of spy gadgets designed for secret recording or obtaining any information, and ending with natural diamonds and weapons.
It is worth noting the fact that the list often includes those products that at first glance seem absolutely harmless.
There is always an active discussion on the forums about the reasons why, for example, customs refuses to accept Xiaomi phones purchased on the Aliexpress portal.
The previously little-known village, where parcels from overseas are processed, has been nicknamed a “black hole” because parcels from China are delayed there for long periods of time or disappear altogether. Similar situations occur quite often at Orenburg customs, as well as in a number of other similar points.
The general features of this situation are determined by the presence of similar reasons. The vast majority of problems arose due to the enforcement of Article 328 of the Customs Code, in accordance with which the protection of intellectual property rights is ensured.
Many buyers, discovering the delay of their parcel and seeing where it happened, submit appropriate requests to the customs service, but receive a response that the parcel will be sent back.
Some of the most common causes of this problem include the following:
If the official website says that the parcel has already left customs, there are no problems with registration and it will soon be delivered to the addressee. After clearing customs, the goods are immediately sent to the territorial division of Russian Post, which is located near the recipient.
The time in this case will directly depend on how far the office is from customs and how busy the Russian Post representatives are. In the vast majority of cases, delivery is carried out within 3 to 14 days.
Some sellers even advise their customers to open a dispute themselves, while others, on the contrary, ask them to wait for the delivery deadline.
In fact, it is not always possible to determine what exactly a seller who asks to open a dispute early wants to get.
Some consumers open them, after which sellers immediately approve the return, but some, on the contrary, ask to open disputes in the hope that the buyer will be automatically blocked, that is, it is quite difficult to determine the purity of the seller’s intentions.
A complete list of decoding statuses of international mail on our website
Parcel delivered
The entry means that the recipient received the mail.
Parcel returned
The postal item has been received by the sender. The main reason for a return is the expiration of the storage period; it may also be due to an incorrect address or name of the recipient.
The parcel is returned to the sender
The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.
Parcel information received
The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration to the moment the mail is actually sent.
Arrived at destination
The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department.
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.
Arrived at customs
By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.
Left customs
Parcel accepted
The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.
Unsuccessful attempt of delivery
This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or independently contact the post office to receive the item without waiting for notification.
On the way - Transit point
The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.
Tracking resumed
The statuses of the mail item were not updated for a long time, and after this interval new tracking information appeared.
Parcel tracking code has changed
The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further dispatch to the recipient.
Delivery service changed
The mail item has been transferred to another postal service for processing and further dispatch to the recipient.
Arrived at the customs office of the country of departure
After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine.
By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.
Left the parcel collection point
This status means that the parcel has been sent along the recipient's delivery route.
Left the customs office of the country of departure
Customs checked the postal item and returned it to the postal service.
The parcel is preparing to be sent to the destination country
This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country.
Transferred to postal service
The mail item was transferred to the local postal service for processing and further dispatch to the recipient.
Parcel released for delivery
The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee.
The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address.
The parcel is being prepared for delivery
Indicates the arrival of a postal item at the recipient's post office, which must deliver the item.
Information about further statuses is not provided
The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory.
Problems at customs
The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item.
When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.
If information about the goods sent by post is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments.
There is an error in the parcel route, the parcel will be redirected to the correct address
The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.
Parcel on the way
Status meaning that the postal item has been sent to the recipient's address.
The parcel has not yet been received from the sender
The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service.
Tracking paused
A lot of time has passed since the last update in postal tracking. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country.
Generalized status, which may imply return, return, temporary storage and other status.
On the way - Left the waypoint
The postal item is sent from an intermediate postal node and is sent towards the recipient.
On the way - Arrived at the intermediate point
The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient.
Export from country of origin
Indicates the actual dispatch of the postal item to the destination country.
The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.
Delivery to the addressee
Delivery to the recipient
Means the actual receipt of the postal item by the recipient specified in the postal item.
Flew to destination country
The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.
Departed from the airport
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.
The postal item has departed from the airport of the sender's country and is heading to the destination country.
After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.
When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.
Issued by customs
The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.
Ready for shipment
Ready to ship
Means that the postal item is packaged, marked and will be sent shortly.
Detained by customs
This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.
Submission
The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.
Import international mail
The operation of receiving the item in the recipient's country.
All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.
The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.
Unsuccessful attempt of delivery
Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.
Options for further action:
Treatment
Processing at an intermediate point
The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.
Processing at the sorting center
Status Processing at the sorting center - assigned during the delivery of the item through intermediate postal sorting centers. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.
Processing completed
Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.
Awaiting delivery to the post office
Means that the postal item is packaged, marked and will be sent shortly.
Awaiting shipment
Means that the postal item is packaged, marked and will be sent shortly.
Awaiting quality check
Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.
Upload operation completed
Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.
Export operation completed
The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.
Shipment from the seller's warehouse
The parcel has left the seller's warehouse and is moving towards a logistics company or post office.
Cancel shipment
Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).
Sending to terminal
The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.
Item is ready for dispatch
Means that the postal item is packaged, marked and will be sent shortly.
Sent
Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.
Sent to Russia
The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.
Sent to destination country
A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.
Note!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 14 days, depending on the workload of the international postal exchange location.
Sent from warehouse to sorting center
As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.
Transferred for storage
Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.
As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).
This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.
Transferred to customs
In the sender's country
In the recipient's country
Loading onto the plane
Loading onto the plane before departure to the destination country.
Loading into transport
Preparations for shipment are completed
Means that the postal item is packaged, marked and will be sent shortly.
Preparing for shipment
Means that the postal item is packaged and marked for further dispatch.
Preparation for export
Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.
Left the airport
In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.
In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.
Left the international sorting center
The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.
Left the international exchange site
The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.
According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free call), and they begin to respond to this application.
Left the mail terminal
The postal item has left the intermediate point of its route and is heading towards the recipient.
Left the warehouse
The parcel has left the warehouse and is moving towards the post office or sorting center.
Left the sorting center
The postal item has left the postal sorting center and is heading towards the recipient.
Left the ShenZhen Yanwen sorting center
The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.
Left the country of transit
The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.
Left the transit country
The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.
Information about the postal item has been received
Received information about the postal item in electronic form
It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.
Received for further processing
The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.
Postal item is registered
It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.
Arrived
Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.
Arrived at the airport
The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.
Arrived at the international sorting center
Came to the place of delivery
Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).
This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.
If the parcel was repackaged in a package with other parcels, then to be able to receive it you need to find out the track code of the common parcel.
Arrived at the international exchange location
Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.
Arrived at the post office
Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.
Arrived in Russia
Arrived at the sorting center
Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.
Arrived at ShenZhen Yanwen sorting center
Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.
Arrived at the sorting center of the destination country
The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.
Arrived at destination country
The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.
Arrived in transit country
The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.
Arrived at the small package processing center
Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.
Arrived at warehouse
Arrived at the carrier's warehouse
The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.
Arrived at the terminal
Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.
Arrived in the territory of the Russian Federation
The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.
Reception
Reception
This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.
Reception by the customs service of the country of destination
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Reception at customs
In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.
In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Reception at customs
In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.
In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.
Customs clearance
In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.
In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
Export (content check)
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.
Export, processing
Indicates the actual dispatch of the postal item to the destination country.
The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.
Electronic registration of mail
It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.
