The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.
Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.
The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.
Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.
Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility and other bills, 488 million pensions and benefits, and 113 million money transfers.
The company operates under the direction of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.
On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.
The range of activities of the Russian Post was eventually supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.
The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.
Russian Post parcel tracking codes differ by type and may have a different look.
Examples of parcel tracking numbers:
Tracking numbers of the Russian Post are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.
In order to find out where your parcel is, you need to pay attention to the following.
Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.
Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.
Parcels of Russian Post are located by postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.
This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.
Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.
Joom parcels during tracking can have one of three statuses:
Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.
There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:
In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.
Finding a parcel of the Russian Post is quite simple, for successful tracking you will need 2 components: the postal identifier of your parcel and our website :) done - now you can see the entire route of your package on the screen.
track the parcel on the track pochta.ru
How to find out where my package is ❓ - many users come with this question.
✅ Answer - Yes!, We can find out where the parcel of the Russian Post is, please help us and do just one small action - fill out the tracking form with the track number of your Parcel and click on the "magnifying glass". ➤ After that, our website will be able to track the package with joy and the speed of sound :) and give out all the necessary information.
The process of tracking international parcels is our favorite ❤ activity :). There are slight differences from the domestic mail of the Russian Post. The postal identifier assigned to international parcels usually contains additional characters in the form of capital Latin letters, each country has its own unique set of letters. For example, for Russia it is “RU”, parcels sent from / to China are marked with the letters “CH”, Hong Kong is identified as “HK” - a complete list of countries and postal codes is available on the wikipedia website. Why did we suddenly decide to tell you about these mysterious country codes, the fact is that many users enter only numbers in the tracking field, without letters, or enter letters in Cyrillic (Russian keyboard layout) - because of these errors, the service cannot find parcel by number. Correctly enter the track number with all the information (letters and numbers) in the indicated order + type the letters in the English layout - then the site will be able to track the package in the database. Examples of the international parcel number format:
track the international parcel of the Russian Post
how to find out where the package is
The word “track” migrated to us from the English language, its “parent” is tracking (EMS is an abbreviation for the Russian Post division responsible for express delivery. The main difference between ems shipments and “regular” parcels is the speed of their delivery to the final addressee. Such shipments are delivered much faster ✈ and usually by hand-to-hand courier.The downside when sending EMS parcels is the cost of such services - it is several times higher than standard rates.
ems tracking
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
Founded in 2002, the national postal operator Russian Post provides a wide range of services. In addition to letters, invoices and money orders, almost 300 million parcels are processed every year in 42,000 branches. Thanks to modern services, tracking of postal items is available to you, which means that now you can know exactly about all the movements of the parcel at any stage of delivery.
Checking the tracking of a parcel is very simple - you can do it online from your home computer or smartphone. You can track the parcel at any time by the track number, as well as install a special application on your smartphone that allows you to check the status of the shipment at any time. An individual track number is assigned to each shipment after delivery is made, from that moment on you can track the track for free at any time. If you made a purchase online, then the track number will be visible on the order page, and if it is a package from a private person, you can track it by the receipt number. Tracking of international postal items is also available for you, which greatly facilitates purchases in online stores in other countries - the parcel will definitely not be lost and will arrive on time. It is worth paying attention to the fact that the track numbers of parcels from other countries differ from the numbers of Russian parcels - they have Latin letters. Most of the foreign track numbers are recognized by the service, so, as a rule, there are no problems with postal tracking. If you can’t track a postal item from abroad, then you can check the tracking of the parcel on the mail website of the sending country. As a rule, transit routes through different countries are used to deliver an order, in each of which you can track your package.
Russian Post is trying to improve its service for customers as much as possible, now a resident of any part of the country can use the mail search service. The jokes about Russian Post delivering parcels in a year, or not delivering at all, are no longer relevant - if the track is not tracked, a person can immediately contact the support service and the issue will be resolved as soon as possible. The transition to modern technologies not only improved the work of the country's postal operator, but also increased customer confidence. Now anyone can track the parcel by number. In addition, Russian Post provides the ability to subscribe to changes in shipment statuses and receive automatic email notifications every time a parcel changes location.
The ability to trace the parcel reduces the risk of loss to a minimum. The service allows you to check the postal item at any time, and for any questions you can consult the hotline. If you cannot track the parcel, then at any post office you can apply for a search for postal items. The system is thought out to the smallest detail, mail tracking is carried out both in Russia and in other countries. You can apply with an application within six months from the date of sending, for this it is enough to present the check issued upon sending and an identity document. Now cases of lost parcels are extremely rare, but if this happens, you have the right to receive monetary compensation.
A modern service allows you to know about the status of the postal item at any time, with it you will always be sure that the parcel will arrive at the right place. Applications, websites, alerts - all this makes mail operations as fast, convenient and safe as possible.
Tracking parcels from China and other countries
4.4 (87.69%) 1659 ratings.Don't know where your package is? We offer you a list of the best tracking tools for packages from any stores, including Aliexpress standard shipping and Ebay.
Modern postal services provide tracking number postal item so that the recipient can self track where is the package. Let's look at how this can be done using the example of tracking mail by ID from China.
Enter the track code, click "track" and find where your parcel is.
If you want to check tracking numbers with maximum convenience, and find out where your package is now, then universal online trackers will help you find mailings:
In principle, it makes little sense to update the status of parcels more than once a day. But if you want to track the package as accurately as possible, then you can do the following:
1. If sent by Airmail (China post Registered Airmail) then first track the package before import:
China Post (China Post) -
Hongkong Post (Hong Kong Post) -
Singapore Post (Singapore Post) -
and after import, continue to track (up to receipt) here:
Post office -
2.If sent via EMS (EMS China Post Express Mail Service), we also divide the procedure into two stages.
Track before import (check if sent from China or not):
after import:
In addition, if the parcel is delivered by the EMS service, you can always call their operators and clarify the current data on the parcel by calling 8-800-200-50-55 (around the clock, a call from anywhere in Russia is free)
Information on the timing of the passage of parcels can be viewed on the statistics server
Do you want to know where your package is without going to the sites? You can install a package tracking program on your computer that will automatically check the status of an unlimited number of track codes!
This option (it seems a little inefficient to me, but oh well) suggests installing a special program on your computer (connected to the Internet).
I will not describe this option in detail, I will just give links and screenshots:
Besides:
Tracking postal items via mobile devices:
Track the parcel using mobile devices.
The official application of the Russian Post is available for devices and. 
What does the NULL status mean (response from the user with the nickname CTRL-F)
As China Post explains to its customers, the introduction of new statuses in tracking international shipments is intended to remove the accusation from China Post of unreasonably increasing the time for sending parcels to Russia, etc. NULL status - the absence of a parcel in China (it has already passed customs and is interpreted as an airplane flight departure). The next entries after NULL are information about transit movement at airports along the route of the parcel (airport coding according to IATA). Example PEK - Beijing, PVG - Shanghai, FRA - Frankfurt. And the last entry is the destination country code. This info was sent to me by my regular supplier from China.
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And with the help of this tool (), you can check the correctness of the track number, as well as calculate the verification code using the known track number of your package.
