To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
You can track the parcel of the Kyrgyzstan Post by the tracking number in Russian at. Add the track numbers of the Kyrgyz Post to your personal list and get up-to-date information about the movement of your parcels.
Post of Kyrgyzstan - the state postal service of Kyrgyzstan, providing delivery of international mail and internal correspondence for individuals and legal entities. It also provides express mail service and delivers EMS items. Tariffs for EMS delivery by Kyrgyzstan Post will be higher, but this is justified by the high speed of delivery.
We can list two types of general prohibitions and restrictions that are common to all postal services: by weight and size and by content. The official website of the Kyrgyz Post has all the necessary information. Available types of shipments, as well as possible restrictions on the transfer of goods, also depend on the country of the recipient.
Postal items are of two categories and the main criterion for separation is the weight of the item: up to 2 kg - small packages, over - parcels. Shipments from Kyrgyzstan up to 2 kg may not be tracked, but parcels and fast delivery of EMC shipments are always registered by the Kyrgyz Post and given a tracking number.
A single track number format for registered international mail has been approved. The track number of the Kyrgyzstan Post has the same form and consists of 13 characters:
The first letter R indicates that the small package is registered, the letter C will be for the parcel, EMC mail begins with the Latin E. The numbers guarantee the uniqueness of the number. But the last letters determine the country of the postal service from where the parcel was sent.
Tracking international mail from Kyrgyzstan can be a very useful tool to control the movement of parcels. Postal statuses will tell you at what stage the shipment is.
By the status of "Received shipment", the recipient can verify that it was sent. Then the parcels of the Kyrgyz Post for processing arrive at the sorting center, where they are distributed and sent to the point of international mail exchange. Kyrgyzstan Post shipments undergo customs clearance and are transferred to the designated postal operator of the recipient's country. This is reported by the tracking status "export". And after import, approximately the same path is already in the country of the recipient. The last tracking status notifies you that the package has been released.
The online mail tracking service site will help you track the status and location of your parcel delivered by the Russian Post.
The national postal operator of the Russian Federation "Post of Russia" receives, sends and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipments, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.
Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.
The track number of the Russian Post differ in the types of parcels and differ in their appearance.
Decryption:
Thanks to the cooperation of the Russian Post, this type of parcel with Aliexpress is distinguished by a simplified clearance system, which allows you to make the shipment even faster and cheaper. It is worth considering that this type of delivery can only be tracked in the sender's country, when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient's place of delivery, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.
Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with the Russian Post. This type of delivery is budgetary, and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels during tracking can have one of only three statuses:
That is, your parcel cannot be tracked at all stages of delivery, but important information that the goods have been sent or have already arrived at the post office will be known.
Sometimes there are problems with tracking parcels of the Russian Post. Most often this happens for the following reasons:
Tracking the status and location of a parcel by the Russian Post is extremely simple: to do this, you need to enter a unique track code for the parcel in the tracking line. After specifying the number, click on the "Track" button and find out the most up-to-date information about the status of your shipment by Russian Post.
If you need to save data on several shipments by Russian Post at once, then register in the personal account of the online parcel tracking service site, and track several shipments at once and get accurate information on each parcel.
In order to determine which post office your package is located in, use our
The Russian Post State Enterprise (FSUE) was established by a government decree dated September 5, 2002. The enterprise was officially registered and adopted its Charter dated February 13, 2003.
Russian Post has 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postage services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering mail to 2,600,000 road, 1,200 air and 106 rail routes.
The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.
Russian Post plays an important role in the national infrastructure. The enterprise influences to a great extent the development of other sectors.
Every year Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility and other bills, 488 million pensions and benefits, and 113 million money transfers.
The company operates under the direction of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.
On June 28, 2002, the Government of the Russian Federation adopted a new concept for the restructuring of the postal system at the federal level. This concept involved the unification of all post offices in the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.
The range of activities of the Russian Post was eventually supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.
The Russian Post parcel tracking system allows all customers of this company to check the postal status online. The system quickly generates data and displays all available information about the package and where it is currently located.
Russian Post parcel tracking codes differ by type and may have a different look.
Examples of parcel tracking numbers:
Tracking numbers of the Russian Post are compiled in accordance with the international S10 standard, allowing you to track parcels for both the sender and the recipient, and the introduction of an electronic tracking system for Russian mail makes this even easier.
In order to find out where your parcel is, you need to pay attention to the following.
Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic shipments of the Russian Post are tracked by a 14-digit track code, the first six digits mean the sender's postal code. International shipments of the Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the country of the sender.
Tracking the parcel of the Russian Post on the territory of the Russian Federation is quite simple. In order to start tracking the parcel, you need to have the tracking code of the parcel on hand. Russian Post tracks shipments using 14 digit slate tracking codes for domestic parcels and 13 digit international shipment codes. For quick and easy tracking of your Russian Post package, enter the tracking number of the package in the field above and BoxTracker will check your package and determine its location.
Parcels of Russian Post are located by postal tracking number. Tracking numbers for domestic shipments contain 14 digits, starting with the postal code of the sender or the office that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by the Russian Post can be tracked by a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of shipment, then 9 unique digits of the shipment, and the last two letters indicate the country code of the sender.
This type of parcels differs from other international shipments in that these parcels are circulated according to a simplified system thanks to the cooperation of the Russian Post with the most popular online store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for processing parcels with Aliexpress was simplified, making the shipment faster and cheaper. Such parcels have a tracking code like ZA000000000LV, ZA000000000HK.
Parcels with a track code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just like in the case of Aliexpress, Joom has entered into a partnership with the Russian Post, thereby reducing the cost of delivering parcels from Joom, as well as significantly speeding up the shipping process itself from registration to shipping time.
Joom parcels during tracking can have one of three statuses:
Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information on hand. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong along the way, which is why the letters LV and HK are assigned at the end of the track code, and not CN.
There may be several reasons why the track number may not be tracked. Most of these causes are easily resolved, and sometimes do not need a special solution. The main reasons why the parcel is not tracked by track number:
In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will be refunded the money spent.
