The problem when the keyboard does not work on a computer or laptop is not uncommon. This situation is faced by both beginners and experienced users who have been working at a computer for more than one year. Let's see how you can find a solution to the problem when the keyboard stops working, the keys stick or does not respond to pressing.
Windows is loaded and the keyboard is not responding to your commands. There are only two reasons, hardware and software. Moreover, the first is much more common, and is solved by simply replacing faulty equipment.
So this happened: cursor is not moving, the system does not respond to key clicks. First, we determine the type of manipulator you are using. We look through which port - PS / 2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected in the so-called "hot way", that is, when the computer is running, since there is a possibility of a short circuit.
To identify the source of trouble, alternately connect known-good mice to the computer through PS / 2 and USB ports. Usually, installation of special drivers is not required - standard Windows utilities are also suitable. If none of the devices work, it is most likely a software problem.
Using the Win keys, direction arrows, Tab and Enter, from the "Start" menu, go to "Control Panel", activate the "System" icon, in the "Hardware" tab, click "Device Manager", then expand the list "Mouse and other pointing devices" . Press Shift+F10 to open the context menu and select the "Delete" command, then reboot. The system, having detected a new device, will reinstall the drivers on it.
Why does the keyboard on the laptop not work with the mouse? - This is another fairly common malfunction that often occurs when an unexpected failure occurs in a southbridge laptop.
Very often, the south bridge burns out in such a way that absolutely everything works in the computer, except for these above-mentioned devices.
But sometimes it happens that the laptop stops turning on at all, or responds to the power button, exactly when the same south bridge burns out in it.
Wipe the rubber band with a dry cloth, and the keyboard itself can be wiped with a dampened one.
When disassembling the keyboard, it is important for novice users not to forget where all the keys were. In order not to get confused in the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when parsing, you can put the keys on the table in the order they were or take a picture on a cell phone.
In case you need to update the driver, please refer to the Internet. On the official website of the manufacturer, we find the download section, where we find the name of your device model. Download the installation file for your operating system, and then double-click to install.
It's good if "System Restore" is activated in your Windows. With this option, you will be able to select a date when the mouse worked fine and restore the OS to that point. You can also try to find out the source of the problem using the "Troubleshooter" built into Windows. We go to "Control Panel", click on the icon "Mouse", with a combination of Shift + Tab go to the "Hardware" tab and run "Diagnostics". Use the Shift key to select the answers to the questions that the system asks. If this does not help, check your computer for viruses.
If these methods did not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a flash drive. Press Win + R and enter the command F:\AVZ4\avz.exe into the "Open" window, where F: is the name of the removable disk in the system. Start scanning.
Now you need to unscrew all fasteners: that is, screws.
Then very carefully remove the upper part (together with the keys) and set aside.
After that, we see the crap surface of our keyboard film.
We take alcohol and a piece of cotton wool, begin to wipe the film, while cleaning out absolutely all the “useless” fossils.
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If the keyboard does not work on a Windows 7 computer even after cleaning, then the problem is with the electronics!
The termination of the computer mouse can be diagnosed in various ways., but first you need to take into account some points: if you find that the mouse has stopped working, never disassemble it yourself! Experience suggests that there will be extra parts that will never be useful to you again, like, in fact, the mouse itself.
So let's figure it out what to do if the mouse stops working:
Check the installation driver or update it. When the mouse is first inserted into the USB port, the computer searches for a driver. Sometimes an inscription appears: "the device is not working properly." In this case, you need to go to the "Start", then to the "Control Panel" and click the mouse icon. There you can check the status of the mouse. Perhaps, by default or by mistake of the program installers, the mouse mode is incorrect. Read all signs carefully by checking or unchecking the boxes.
If the mouse suddenly stopped working without any problems with the driver and installation, check wire. To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case the contact will appear. Of course, you can seal the discovered gap with tape, but it's easier to replace the wire. It's easy and inexpensive.
Check your computer with an antivirus. Often after such a check, the mouse starts working. How to find out that viruses caused the mouse to stop working? Very simple: connect it to several USB ports in turn. In one case, the mouse works, and in the other it completely refuses. This should not be the case, especially since you can test their performance on a regular flash drive. If it accepts, but the mouse does not, then the reason is in the device, and not in the computer.
If the mouse fell after which you found noise in it, it means that it received serious damage. Do not take it apart, as we asked at the beginning. Take it to the master, he will quickly fix it, if very important parts are not damaged.
But let's try to fix it ourselves, with. To do this, you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin and, in fact, the mouse itself.
1. We turn the device over and find the screws that we unscrew to remove the case.
2. Having removed the case, we carefully examine the wires, remember them by colors and location.
3. Carefully solder the wires.
4. Cut off the bend of the cord. The bend in the cord is located near the point where the cord enters the mouse itself. We clean the wiring and solder them back to the pins (there are only 4 of them).
5. We assemble the mouse in the reverse order. The probability of resuming work is 99%.
Anyway, if the mouse stops working, don't worry. Of course, it is much more convenient to work with it than with a key combination. Some even do not recognize the touch panel, preferring a computer mouse. Try to painlessly diagnose any deviations in her work at home, because often problems with a computer mouse are not so serious as to immediately carry it to the master.
The most convenient way to work in a multi-window Windows environment is to use the mouse, or the mouse as it is commonly called. A couple of clicks of the right and left keys make it possible to use all the commands of the context menu, switch between tasks and manage system processes. Therefore, the failure of the mouse can seriously complicate the user's work.
If the mouse is connected to the system unit via a PS / 2 connector (a round socket on the rear panel, next to which there is sometimes an image of a mouse), it cannot be connected and disconnected in a "hot" way, i.e.
with the computer turned on. A short circuit can occur, to which the PS / 2 ports are very sensitive. If you see that the cursor does not move and the system does not respond to mouse clicks, turn off the computer using the keyboard. Press Ctrl+Esc or Win to open the Start menu. Use the "arrow down" and Enter keys to select the "Shut down" command and confirm the shutdown request by pressing OK. Disconnect the mouse wire from the port and carefully, trying not to bend the electrode pins, reconnect - the problem may be in the lack of contact. Turn on your computer. If the mouse works, then you did everything right. USB ports are designed for "hot" connection. However, if the mouse connected via USB does not work, still turn off the system unit before changing the connector - a reboot may help. If the problem persists, test the mouse on another computer. If the cursor moves and the keys work, it is possible that the port on your system unit is faulty or there are problems with the software. To identify the source of trouble, alternately connect known-good mice to the computer via PS / 2 and USB ports. Usually no special drivers need to be installed - standard Windows utilities are also suitable. If not a single device works, it is most likely a software problem. Using the Win keys, direction arrows, Tab and Enter, from the Start menu, go to the Control Panel, activate the System icon, in the Hardware tab, click Device Manager, then expand the Mouse and other pointing devices list. Press Shift+F10 to open the context menu and select the "Delete" command, then reboot. The system, having detected a new device, will reinstall the drivers on it. If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot modes menu, select "Safe Mode". When prompted by the system to continue working in this mode, answer "Yes". If the mouse works fine, remove the new hardware and software. Boot in normal mode. If System Restore is enabled on your system, try selecting "Last Known Good Configuration" from the mode selection menu. The system will prompt you to download several system restore points. Choose the one closest to the time the problems started. If the attempt fails, try a different date. There are other ways to enter System Recovery Mode. When rebooting, select the "Safe Mode" option, but answer "No" to the program's question about continuing to work. After that, you will be prompted to select a restore point. OS Windows has a built-in "Troubleshooter". To launch it, go to the "Control Panel" using the keyboard and open the "Mouse" icon. Go to the Hardware tab with Shift+Tab and click Diagnostics. Use the "Next" button to start the diagnostics. To select an answer to the system questions, press Shift. Perhaps, as a result, it will be possible to find out the cause of the inoperability. If these methods did not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a flash drive. Press Win + R and enter the command F:\AVZ4\avz.exe into the "Open" window, where F: is the name of the removable disk in the system. Start scanning. If the mouse works but freezes from time to time, right-click on an empty area on the screen, select the "Properties" option and go to the "Settings" tab. Click "Advanced" and select the "Diagnostics" tab. Move the "Hardware acceleration" slider one notch to the left and confirm by pressing OK.
Today it is impossible to imagine a modern person without a computer. We are happy when our “friend”, by the name of the PC, works and does not create problems for us. For experienced users, fixing this or that problem is not difficult, but for beginners it is practically a disaster. Today we will try to solve one of them: "the mouse does not work on the computer." Without it, the functioning of the computer is lost.
A manipulator (popularly, just a “mouse”) is necessary for comfortable PC control. It is much easier and more convenient to perform any operations with it than just using the keyboard. Ease of use - just one click on the right or left side of the key gives us the ability to execute all the necessary commands. As well as the ability to switch between tasks, and manage system processes.
In order not to complicate the work of beginners, you must first eliminate the most popular and possible malfunctions.
Reasons why the mouse does not work
1. Check the performance of the mouse itself.
We reboot our PC - often not all processes turn on the first time.
Check if it works on another computer.
If the model is wired (USB or PS / 2) - you need to check the integrity of the cable and plugs.
In the case of a wireless model, make sure the battery is charged.
If after these manipulations the "animal" did not work, then we proceed to the drivers.
2. Checking the availability and compliance of drivers.
They serve as a connecting bridge between the PC and the mouse. For further verification, when the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift + F10, arrows.
Go to " Control Panel” and choose “ device Manager».
Finding the icon Mouse and other pointing devices».
On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.
Click on it, we have expanded the menu.
We'll see " HID compliant mouse". Press the right button, a menu will open with the inscription " Update Driver».
Very often there is such a malfunction, but it is not always possible to eliminate this method.
Then we do the following: you need to find drivers from the manufacturer yourself, purely for our PC. In the search engine, we denote the name of the company without the model, and add support. The official technical assistance website of this particular manufacturer will appear in the search results line. You need to go in and find the driver for the desired mouse model, download and install.
3. One of the mouse buttons does not work.
Carefully disassemble the mouse and look inside.
The mikrik (small button) may break off, if it cannot be repaired, we buy a new one.
If the mouse is connected to the system unit via a PS / 2 connector (a round socket on the rear panel, next to which there is sometimes an image of a mouse), it cannot be connected and disconnected in a "hot" way, i.e. with the computer turned on. A short circuit can occur, to which the PS/2 ports are very sensitive.
If you see that the cursor does not move and the system does not respond to mouse clicks, turn off the computer using the keyboard. Press Ctrl+Esc or Win to open the Start menu. Use the Down Arrow and Enter keys to select the Shut Down command and confirm the shutdown prompt by pressing OK.
Disconnect the mouse wire from the port and carefully, trying not to bend the pins of the electrodes, reconnect - the problem may be in the lack of contact. Turn on your computer. If the mouse works, then you did everything right.
The USB ports are designed for hot plugging. However, if the mouse is connected via USB, still turn off the system unit before using the connector - a reboot may help.
If the problem persists, test the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are problems with the software.
To identify the source of trouble, alternately connect known-good mice to the computer through PS / 2 and USB ports. Usually no special drivers need to be installed - standard Windows utilities are also suitable. If none of the devices work, it is most likely a software problem.
Using the Win keys, direction arrows, Tab and Enter, from the "Start" menu, go to "Control Panel", activate the "System" icon, in the "Hardware" tab, click "Device Manager", then expand the list "Mouse and other pointing devices" . Press Shift+F10 to open the context menu and select the "Delete" command, then reboot. The system, having detected a new device, will reinstall the drivers on it.
If you have connected new hardware or installed new software, the cause may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot modes menu, select "Safe Mode". When prompted by the system to continue working in this mode, answer "Yes". If the mouse works fine, remove the new hardware and software. Boot in normal mode.
If System Restore is enabled on your system, try selecting "Load Last Known Good Configuration" from the mode selection menu. The system will prompt you to download several system restore points. Choose the one closest to the time the problems started. If the attempt fails, try a different date.
You can enter system recovery mode in a different way. When rebooting, select the "Safe Mode" option, but answer "No" to the program's question about continuing to work. You will then be prompted to select a restore point.
Windows OS has a built-in Troubleshooter. To launch it, go to the "Control Panel" using the keyboard and open the "Mouse" icon. Go to the Hardware tab with Shift+Tab and click Diagnostics. Use the "Next" button to start the diagnostics. To select an answer to the system questions, press Shift. Perhaps, as a result, it will be possible to find out the cause of the inoperability.
If these methods did not help, check your computer for viruses. Download the free AVZ4 program and deploy it on a flash drive. Press Win + R and enter the command F:\AVZ4\avz.exe into the "Open" window, where F: is the name of the removable disk in the system. Start scanning.
If the mouse works, but from time to time, right-click on an empty area on the screen, select the "Properties" option and go to the "Settings" tab. Click "Advanced" and select the "Diagnostics" tab. Move the "Hardware Acceleration" slider one notch to the left and confirm by pressing OK.
To identify the reasons why the mouse does not work on a computer or laptop, you should do a few initial checks. They are all very easy and run in a few seconds.
First: the reason is the batteries. If your mouse is wireless, then change the batteries.
Although its bottom is still glowing red and flashing, this does not necessarily mean that it is still functional.
Second: dust. Clean the bottom with a clean cloth and make sure there are no dust particles affecting its performance.
If you have followed all these steps and the problem persists, the most common problems and their solutions are described below.
The mouse cursor does not move smoothly. SOLUTION: If the mouse cursor does not move smoothly, the most likely cause is dust in the mouse sensor or on the surface, such as a mat or table.
Perform a thorough cleaning with a clean cloth and no chemicals that cause more problems.
Another factor that could be causing this problem is that you are using the mouse on a glossy surface.
Some mice, especially optical and laser mice, have difficulty tracking on glossy surfaces such as glass. Try using matte surfaces instead.
Problem: The mouse pointer freezes. SOLUTION: The most likely cause of this issue is related to your computer's CPU.
In this case, more programs than necessary or background applications may be running, and at the same time, you may not even be aware of it.
This is of course very annoying. What to do? Wait a few seconds - these are the simplest solutions and often the best.
Just wait a few seconds to see if the problem has resolved. If it persists and recurs, then further research is needed.
Some computer programs run in the background without your knowledge (you don't even see them).
Look in the lower right corner of the Windows desktop (), if there are extra ones, then turn them off, and if they are not needed at all, then delete them completely.
The mouse doesn't work at all. SOLUTION: This can happen from various problems. Some of them may be related to software and hardware.
The mouse may not work as a result of a bad connection, bad wiring, or bad USB port.
Double check the integrity of your ports and make sure they are fully functional.
Some wireless (and some wired) devices require a driver to be installed. Make sure it's installed.
PROBLEM: The mouse pointer moves too slowly or too fast.
SOLUTION: In this problem, only one solution is to configure the software.
This can be easily fixed by going to => Mouse => Pointer Options =>.
Change how quickly the cursor moves to the desired level by moving the slider up or down until you feel comfortable working. Good luck.
The computer is a complex machine. Users often face various problems with the equipment connected to it. You need to know how you can easily fix this or that problem. Then working at the computer will bring only pleasure. What if the mouse suddenly stops working on this machine? Why is this happening? What advice and recommendations do users give each other? Is it possible to somehow configure a computer mouse so that it works in full force and does not cause trouble for the user? Understanding all this is not as difficult as it seems. Especially if you know all the possible scenarios.
The first option that only comes to mind is damage to the device connection wire. Most computer mice are still wired. Accordingly, the problem does not occur for Bluetooth models.
It is required to check the integrity of the connection wire. It must not be pinched or damaged. Otherwise, you will have to buy a new mouse. After all, replacing the wire, as a rule, does not make sense.
How much is the Price depends on many factors. On average, a regular USB model without additional buttons will cost 600-800 rubles. You can purchase Then you will not have to deal with the cause of the problem in question at all. After replacing the device, everything will work in full force.
Mouse suddenly stopped working on PC? Why is this happening? The following scenario occurs regardless of which model was connected. After all, we are talking about damage to the connection connector. For example, due to the long time of using the nest.
No one is immune from this problem. Damage is clearly visible on mice that are connected via the PS / 2 socket. But with USB-connectors, everything is much more difficult. It is difficult to notice their damage.
It is proposed to resolve the situation by simply connecting the component to another socket. If the problem lies precisely in the damage, then the mouse will work in just a few seconds. No results? Then you need to pay attention to other scenarios.
USB mouse stopped working? It is likely that the culprit is a manufacturing defect. As a rule, it is detected almost immediately after the acquisition of a new component.
Marriage is irreparable. It is required to take a non-working mouse to the store along with a receipt. There the device must be exchanged. Or refund the buyer. In any case, the mouse will be taken away for examination. She will make it clear exactly whether marriage is really to blame for everything.
Important: relevant only for a new device. If they work with the mouse for a long time, then the marriage has nothing to do with it. This means that the failure of the equipment is caused by something else.
Mouse stopped working? What to do? If we are talking about very old equipment, you might think that it has simply worn out. That is, it is broken. In general, as practice shows, the breakdown of mice is a rather rare phenomenon. But it still takes place.
You can try to fix the device. To do this, the mouse is given to service centers. More often than not, this approach does not work. The only solution is a new computer mouse. The price, as already mentioned, depends on many factors. You can buy an ordinary mouse for 600-800 rubles, but there are also game models. Their cost is about 1,500-2,000 rubles. It all depends on the user's preferences.
Did you buy a new mouse? Then it's time to connect it. And everything will work in full force. This is the only way to fix the situation with a breakdown of the device.
But this is not all the causes of the problem under study. What to do if the mouse stops working? In fact, there are a lot of options. The following alignment is often found on gaming device models. It's about missing drivers.
As a rule, when connecting new equipment, the operating system searches for drivers and installs them automatically. In the case of ordinary mice, everything is simple. Often it is enough to wait a few minutes - and everything is ready to go! But game models of the device require additional drivers. Without them, you will not be able to use the connected equipment to its full potential. It is likely that the component will not work at all without the installed software.
The kit with the mouse includes an installation disk with drivers. Before using the equipment, you will have to try to install the appropriate software. After that, all functions of the device will work fully.
And if it twitches what to do? It is likely that the drivers are corrupted. And because of this, the equipment settings were damaged. You need to either reinstall the software or update it. Even a novice user will cope with these tasks.
The mouse on the computer suddenly stopped working, but all the previously listed problems do not take place? What to do? Why might such hardware problems occur?
It's all about viruses. It is likely that the computer is infected with Trojans or other virtual infections. Malicious software can not only destroy the operating system, but also disable connected equipment. Mice quite often "fall under the distribution." This should not be surprising.
Did the user notice that their mouse cursor twitches? Or does the equipment start to work poorly, although all the previously listed problems have already been ruled out? It's time to check the operating system with an antivirus program. If malware is detected, it is subject to treatment and removal (if treatment is impossible). Next, you will have to clean the system registry and reboot. On this, all malfunctions in the operation of the equipment and the OS as a whole will stop. But not always. Sometimes it is necessary to perform a complete reinstallation of the operating system in order for it to start working properly. In part, the mouse will return to work immediately after the system is treated.
Almost all possible causes of the problem under study are listed. There are still at least two options for the development of events. Mouse stopped working? On modern computers, such an event is not uncommon. And the reason for everything is the incompatibility of the equipment.
Relevant mainly for owners of Windows 10. Many components do not work with this operating system. This is detected immediately after the devices are connected. The situation is resolved in several ways:
There are no other options for correcting the situation. The last problem remains, which causes the mouse to refuse to work.
In some cases, equipment settings may be to blame. Often this applies to game components. You will need a special program to configure the mouse. It will help to establish the operation of the equipment and use all the buttons of the device to the maximum.
If the component is gaming, then you can usually find a special settings application directly bundled with the product. Otherwise, you will have to download the software separately. For example, you can pay attention to the X-Mouse Botton Control. This mouse customization program helps you turn your device into a real game pad. Playing with customized hardware will be a breeze. Convenient and effortless!
However, each setup program has its own features. Usually, tips that are available in all such applications help to get the equipment working. As soon as the settings are set, the mouse will work again!
You turn on your laptop or monoblock and notice that the mouse / mouse on the laptop does not work - what to do in this situation, how to solve the issue? In this article we will talk about why the mouse does not work on a laptop, we will talk about the main reasons and solutions.
Let's find out the main reasons why the mouse does not work on a laptop.
Windows terminology
In that leadership The troubleshooting guide assumes that the user is using Windows (XP / Vista / 7). Please note that instructions may differ for different versions of modifications.
"Start Menu" is a window in the lower left corner of the user's screen that can be accessed by clicking the " Windows' or 'Start'.
« Control Panel' is a window that links to many of the computer's settings. It is usually opened from the menu " Start". On the right half of the start menu, there should be a button labeled "Control Panel".
In addition, there may be a button labeled " Devices and printers”, which is a shortcut to most mouse settings. Note that if you don't have a comfortable mouse, you can access the Control Panel by pressing Windows Key + R by typing " control” in the dialog box that opens and pressing Enter or the “Ok” button.
If we talk about the types of mice that can be used on a laptop, then we can note the main ones:
By the way, earlier we already talked about the best mice of this year.
A broken mouse can be a unique challenge. If you don't have a backup mouse that works, moving around your computer can be tricky. Luckily, if your keyboard still works, you can still do pretty much anything you can with a mouse.
This article explains how you can do many basic things without using a mouse, here is a quick list:
When the computer is on but there is no light from the bottom of the mouse. Let's find out the main reasons why the mouse does not work on a laptop?
Incorrectly connected
Mouse on but cursor not moving
Textured surfaces are better because they make it easier for the mouse to recognize movement. Choose a mouse pad that is not shiny or transparent. You can temporarily use some type of paper or folder to place under the mouse.
The mouse is dirty
Your mouse settings can be changed in some way. To fix this, go to the control panel (menu " Start" or "Windows" -> "Control Panel").
Then go to the " Equipment and sound' and look in the section ' Devices and printers" (Note that "Devices and Printers" can be directly accessed from the "Start" menu of the computer). Select the "Mouse" option.
The settings will then appear on your screen. Select "Default" and then exit it. This will change the mouse settings to the default settings. If this doesn't work, try restarting your computer. Disable and then mouse back on your computer after the restart process is complete.
During normal use, the mouse sometimes behaves irradiatingly.
Using the wrong surface (mouse pad)
The mouse may be unresponsive because you have it on a transparent or shiny surface.
The mouse needs a surface that can reflect the outgoing beam from the LED to the sensor in the mouse.
The mouse is dirty
You can click with the mouse, but nothing happens on the computer; OR, you cannot click the mouse buttons.
Check for obstacles
Incorrect computer settings
Buttons can be replaced
USB worn out or broken
Remove damaged wires
Replace damaged plug
If the USB plug itself is damaged, you can unplug the plug and solder on a new one.
We hope you figured out the reason why the mouse on the laptop does not work. If you have your own options - talk about them in the comments.
